FREE Shipping on orders over $50 (US) *
(866) 512-7713

Orders & Returns

Shipping & Delivery
Keeki Pure and Simple products will be shipped within 1-2 days of receipt of order unless notified otherwise.   
Products will be shipped and insured via USPS or FedEx unless alternate shipping arrangements are made.
Returns & Replacements
If you are dissatisfied with the performance of an item, you may return it for exchange or refund up to 14 days from date of purchase. It is recommended that customers are advised to follow the application guidelines recommended by Keeki Pure and Simple as indicated on the package of the products for ultimate performance of the product before issuing a return. 
Damaged or defective items, merchandise sent in error, and all other merchandise must be returned in complete original manufacturer's packaging, same condition as sold, with any accessories, literature, instructions, documentation, and attached tags. 
Please review the following policies applicable on returns:
All returns must have a Return Merchandise Authorization Number so they may be returned to the proper address and correctly identified for credit to your account. Please do not attempt to return merchandise prior to receiving a Return Merchandise Authorization Number issued by Keeki Pure and Simple.
Please securely repack the merchandise you are returning.
Returns are refunded in the original tender.
Upon our receipt of the exchange item, we will issue a credit accordingly.
SPECIAL ORDERS and FINAL SALES are not returnable for credit or refund. Special Order and Final Sale items are clearly noted on receipt. Special Orders are not cancelable once a Purchase Order is received.
For all return requests please contact:
Customer Service Department
866-512-7713 (Toll-free)
616-647-9856 (office) 
616-647-9846 (fax) 

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* Free shipping for US is on orders over $50.